- The Federal Competition and Consumer Protection Commission (FCCPC) has launched an investigation into several major companies in Nigeria.
- The companies being investigated include Guaranty Trust Bank (GTB), MTN Nigeria, and Air Peace Limited.
- The FCCPC is looking into complaints of network failures, poor service delivery, and exploitative practices.
- The investigation aims to address issues of consumer rights violations and ensure accountability across all sectors.
The Federal Competition and Consumer Protection Commission (FCCPC) has launched an investigation into several major companies in Nigeria, including Guaranty Trust Bank (GTB), MTN Nigeria, and Air Peace Limited.
The FCCPC is looking into complaints of network failures at GTB that prevented customers from accessing their funds . They’re also investigating MTN Nigeria over issues with undelivered data services, unexplained data depletion, and poor customer care .
Air Peace Limited is being scrutinized for allegedly charging exploitative ticket prices, including significant hikes for advance bookings on certain domestic routes .
The FCCPC’s inquiry, which begins on December 3, 4, and 5, aims to address issues of poor service delivery, exploitative practices, and potential consumer rights violations . The companies will be required to appear before the Commission to provide information and responses to enable the Commission to make determinations and resolve pending issues promptly .
